TERMS OF USE

1. Scope and Entire Agreement

1. These Terms constitute the entire agreement between you and the Company concerning your use of the Website and the services made available through it. They supersede all prior discussions, representations, communications, or agreements, whether oral or written, relating to the same subject matter.
2. No employee, representative, or agent of the Company has authority to modify these Terms except through a written amendment published on the Website.

2. Modification of Terms

1. We may update or modify these Terms at any time in our discretion. Revised Terms become effective upon posting to the Website.
2. Your continued use of the Website after any update constitutes acceptance of the revised Terms. If you do not agree with the updated Terms, your sole remedy is to stop using the Website.

3. Eligibility

1. You represent and warrant that:
   1. You are at least 18 years of age;
   2. You are legally capable of entering into binding contracts under applicable law;
   3. Your use of the Website does not violate any applicable law or regulation.

The Website is not intended for individuals under 18 years of age.

4. Nature of Services

1. Printing Limitless provides custom printing services based on specifications, artwork, text, graphics, and designs submitted or selected by customers.
2. We do not create, verify, or approve the legality, regulatory compliance, or suitability of any content submitted by you.
3. All products are manufactured strictly in accordance with the final design file or proof approved by you.

5. Account Registration and Responsibility

1. Account Creation

   To access certain features, you may be required to create an account. You agree to:

   • Provide accurate, current, and complete information;
   • Maintain and promptly update your information;
   • Not impersonate any other individual or entity.

   We reserve the right to suspend or terminate accounts that contain false, misleading, or incomplete information.

2. Account Security

   You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted under your account is deemed to have been authorized by you. We are not liable for any loss or damage arising from unauthorized access resulting from your failure to safeguard credentials.

6. License to Use the Website

1. Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for the sole purpose of purchasing products or using services offered through it.
2. You may not:
   1. Copy, reproduce, republish, distribute, or exploit Website content;
   2. Reverse engineer or attempt to extract source code;
   3. Use automated systems to scrape or harvest data;
   4. Use the Website to compete with the Company;
   5. Create derivative works based on Website content.

All rights not expressly granted are reserved.

7. Orders and Acceptance

1. Order Submission

   1. An order is deemed an offer by you to purchase products in accordance with these Terms.
   2. We reserve the right to accept or reject any order at our discretion, including for reasons relating to content, compliance concerns, pricing errors, or suspected misuse.

2. Production Readiness

   1. Production timelines begin only once:
      • Payment has been successfully processed; and
      • Final artwork or proof has been approved by you (if proofing applies).

      Orders not finalized within a reasonable period may be cancelled.

8. Pricing and Payment

1. Pricing

   1. All prices are listed on the Website and are subject to change without prior notice. Applicable taxes, shipping charges, customs duties, or additional governmental levies may be added at checkout where required.
   2. You are solely responsible for any taxes or regulatory fees applicable to your purchase.

2. Payment Processing

   1. Payments are processed through authorized third-party payment gateways. We do not control those payment processors and are not responsible for:
      • Processing delays;
      • Technical errors;
      • Payment authorization failures;
      • Fraudulent transactions beyond our direct control.
   2. An order will not proceed to production until payment has been successfully received.

9. Production and Manufacturing

1. Production Location

   1. Products may be manufactured in facilities located within or outside the United States, depending on operational requirements. We do not guarantee any specific production location.

2. Estimated Timelines

   1. Any production or delivery timeline displayed on the Website is an estimate only. These timelines:
      • Begin once the order is production-ready;
      • Exclude public holidays;
      • Exclude courier delays or customs processing;
      • Are subject to operational capacity.

      We are not liable for delivery delays caused by third-party carriers or events beyond our control.

10. Design Submission and Proofing

1. Customer Responsibility

   1. You are solely responsible for reviewing:
      • Spelling;
      • Grammar;
      • Layout;
      • Dimensions;
      • Design accuracy;
      • Regulatory compliance.

      We do not proofread customer-submitted designs.

2. Proof Approval

   1. If a digital proof is requested, production will proceed based on the final proof approved by you. Once approved, no changes can be made.
   2. We are not responsible for errors present in approved proofs.

11. Color Variation Disclaimer

1. Due to variations in:
   1. Screen calibration; Display technologies (RGB vs. CMYK); Printing machinery; Material substrates; Lighting conditions; Exact color matching between your screen and the final printed product cannot be guaranteed.
   2. Minor color variations do not constitute a manufacturing defect and are not grounds for refund or reprint. Customers requiring exact color matching should request physical samples prior to placing large orders.

12. Materials Disclaimer

1. Products are manufactured using various materials as described on the Website.
2. You acknowledge that:
   1. You have reviewed product descriptions prior to purchase;
   2. Materials may vary in texture, finish, flexibility, and appearance;
   3. Expectations based on assumptions not reflected in Website descriptions are your responsibility.
3. We guarantee only that the materials supplied will match the specifications advertised on the Website.

13. Maintenance and Service Interruptions

1. The Website may become temporarily unavailable due to maintenance, system updates, or technical issues.
2. We are not liable for:
   1. Downtime;
   2. Data loss;
   3. Connectivity issues;
   4. Interruptions caused by third-party infrastructure.

14. Intellectual Property Rights

1. Ownership of the Website

   1. All content on the Website, including but not limited to text, graphics, layouts, user interface elements, software, images, designs, and compilations, is owned by or licensed to the Company and is protected under applicable intellectual property laws.
   2. Nothing in these Terms transfers ownership of any Company intellectual property to you.

15. User Content and License

1. Ownership, Authority and Responsibility for User Content

   1. You retain ownership of any artwork, text, images, logos, graphics, layouts, designs, specifications, or other materials submitted by you through the Website ("User Content").
   2. You represent and warrant that:
      • You are the lawful owner of the User Content or have obtained all necessary rights, licenses, permissions, and consents required to submit such User Content;
      • The manufacture, reproduction, and distribution of products incorporating the User Content will not infringe any copyright, trademark, patent, trade secret, right of publicity, right of privacy, or other proprietary right of any third party;
      • The User Content does not violate any applicable law or regulation.
   3. The Company acts solely as a passive service provider that prints or manufactures products strictly in accordance with the files and specifications submitted or approved by you. The Company does not independently verify ownership, authenticity, or legal compliance of User Content.
   4. In the event any third party asserts a claim, demand, notice, or legal proceeding alleging that User Content infringes or violates their rights, you acknowledge and agree that:
      • The Company shall not be deemed the creator, publisher, or originator of such content;
      • The Company shall not be liable for any damages, losses, claims, penalties, or expenses arising out of such allegation; and
      • You shall indemnify, defend, and hold harmless the Company and its officers, directors, employees, affiliates, contractors, and production partners from and against all claims, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to such User Content.
   5. The Company reserves the right, but not the obligation, to suspend production or remove content if it reasonably believes that the content may violate applicable law or third-party rights.

2. Limited License to the Company

   1. By submitting User Content, you grant the Company a non-exclusive, worldwide, royalty-free, sublicensable license to:
      • Reproduce;
      • Modify or adapt for formatting and technical requirements;
      • Resize or adjust resolution;
      • Prepare derivative files solely for production purposes;
      • Manufacture products incorporating the User Content;
      • Display the User Content internally for order processing and quality control.
   2. The foregoing license is granted strictly for the purpose of fulfilling your order, maintaining internal records, resolving disputes, and, where applicable, providing customer support.
   3. We will not use your User Content for commercial resale, redistribution, or promotional display without your prior written consent, except where the content is voluntarily submitted for testimonial or portfolio purposes.
   4. This license survives only for so long as reasonably necessary to fulfill the applicable order and maintain lawful business records.

3. Confidentiality of User Content

   1. The Company acknowledges that User Content may contain proprietary, commercially sensitive, or confidential material.
   2. Accordingly:
      • We shall treat User Content as confidential information.
      • We shall not disclose User Content to third parties except to employees, contractors, production facilities, or service providers who require access for the limited purpose of order fulfillment and who are subject to confidentiality obligations.
      • We shall implement reasonable administrative and technical safeguards to protect User Content from unauthorized access, disclosure, or misuse.
   3. Nothing in this Section limits disclosures required by law, court order, or regulatory authority.

16. Prohibited Content and Conduct

1. You agree not to upload, submit, transmit, or otherwise use the Website for content that:
   1. Infringes any copyright, trademark, patent, trade secret, privacy, or publicity right;
   2. Is defamatory, obscene, abusive, unlawful, or misleading;
   3. Promotes illegal activity;
   4. Contains malware, viruses, or harmful code;
   5. Impersonates another person or entity;
   6. Violates any applicable law or regulation.
2. We reserve the right to refuse production, cancel orders, remove content, suspend accounts, or take legal action where necessary.

17. Customer Representations and Warranties

1. You represent and warrant that:
   1. Your User Content does not violate third-party rights;
   2. No claim or litigation is pending or threatened regarding your submitted content;
   3. Your content does not contain malicious code;
   4. You will comply with all applicable laws in connection with your order and product use.
2. You are solely responsible for determining whether the products you purchase comply with local laws or regulatory standards applicable to your intended use.

18. Manufacturing Defect and Refund Policy

1. Limited Manufacturing Defect Coverage

   1. We warrant that products will be free from manufacturing defects for a period of thirty days from the date of delivery.
   2. This warranty applies solely to defects in workmanship or materials.

2. Exclusions

   1. This limited warranty does not cover:
      • Design errors approved by you;
      • Spelling or layout errors in submitted files;
      • Color variations within industry tolerance;
      • Damage caused by improper installation, misuse, weather exposure, or handling;
      • Normal wear and tear.

3. Claim Process

   1. To initiate a claim:
      • You must notify us in writing within 30 days of delivery;
      • Provide photographs clearly showing the alleged defect;
      • Provide order details and a description of the issue.

      We may request return of the product for inspection.

4. Remedy

   1. We may request the return of the product for inspection.
      • Reprint the product; or
      • Issue store credit.
   2. Shipping costs are non-refundable unless the defect is solely attributable to us.
   3. Our determination regarding manufacturing defects shall be final.

19. Store Credit Policy

1. Store credit issued by the Company:
   1. Is non-transferable;
   2. Cannot be redeemed for cash;
   3. Cannot be withdrawn;
   4. May only be applied toward purchases on the Website;
   5. Expires 120 days from the date of issuance.
2. Expired credits will not be reinstated.

20. Disclaimer of Warranties

1. The Website and all products are provided on an "as available" basis.
2. Except for the limited manufacturing warranty stated above, the Company disclaims all express and implied warranties, including but not limited to:
   1. Merchantability;
   2. Fitness for a particular purpose;
   3. Non-infringement;
   4. Uninterrupted or error-free operation.
3. We do not guarantee that the Website will be secure, uninterrupted, or free from technical errors.

21. Limitation of Liability

1. To the maximum extent permitted by law:
   1. The Company shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages;
   2. The Company shall not be liable for lost profits, lost revenue, business interruption, or loss of goodwill;
   3. Total liability arising out of any claim relating to an order shall not exceed the amount paid for that specific order.
2. This limitation applies regardless of the legal theory asserted.

22. Indemnification

1. You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, affiliates, contractors, and representatives from any claim, demand, liability, loss, damage, or expense (including reasonable legal fees) arising out of:
   1. Your User Content;
   2. Your breach of these Terms;
   3. Your violation of applicable law;
   4. Your misuse of the Website or products.
2. We reserve the right to control the defense and settlement of any such claim.

23. Non-Solicitation

1. You agree that during your use of the Website and for a period of twelve (12) months thereafter, you will not directly solicit for employment or engagement any employee or independent contractor of the Company with whom you had material interaction through your use of the Website.
2. This restriction is limited to active solicitation and does not prohibit general employment advertising not specifically targeted at Company personnel.

24. Termination

1. We may suspend or terminate your access to the Website at any time if:
   1. You breach these Terms;
   2. We suspect misuse or unlawful activity;
   3. Continued service presents legal or operational risk.
2. Upon termination, we may delete associated data or content without liability.

25. Governing Law

1. These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

26. Dispute Resolution and Arbitration

1. Any dispute arising out of or relating to these Terms or your use of the Website shall be resolved exclusively through binding arbitration.
   1. The seat and venue of arbitration shall be Ahmedabad, Gujarat, India. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator appointed in accordance with the said Act. The language of arbitration shall be English. The award shall be final and binding and may be enforced in any court of competent jurisdiction. Nothing prevents the Company from seeking interim or injunctive relief from a court of competent jurisdiction to protect intellectual property or confidential information.

27. Force Majeure

1. We shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, governmental actions, war, labor disputes, technical failures, internet outages, or supply chain disruptions.

28. Taxes

1. You are responsible for all taxes, duties, and governmental charges arising from your purchase. If any tax authority assesses taxes against the Company that are legally your obligation, you agree to indemnify and reimburse us for such amounts.

29. Miscellaneous

1. These Terms are binding upon successors and permitted assigns;
2. You may not assign your rights without our written consent.
3. If any provision is deemed unenforceable, the remainder shall remain in effect.
4. Section headings are for convenience only.
5. Provisions that by nature should survive termination shall survive.